Question: I am a partner who has made an order. How can I get information about it, cancel or reschedule it, or make other changes?
Please call the Order Support Line at 346-231-7218
The Order Support Line provides partners with a direct connection to the Distribution Department concerning their orders and can help with issues such as:
- Order adjustments
- Invoicing discrepancies or questions
- Estimated arrival time for deliveries
- Cancellations and rescheduling
- Missing order, missing product
- Product concerns or questions
If you leave a voicemail, a representative will respond within 24 hours during the week and 48 hours on the weekend.